Appointments


We only have consultation hours by appointment. We do not offer a walk-in consultation hour. Every doctor has his own patients. In principle, you can only make appointments with your own general practitioner. In case of an urgent matter and your own GP is not present, you can go to one of the other GP’s.

You can make an appointment in the following ways:


Through our online patient portal

24/7. Look here for more information about our portal and how to register.


By telephone

Between 8 a.m. and 5 p.m. You can find the telephone number of your health center here.


With the doctor’s assistant

At the counter of our health center, between 8 a.m. and 5 p.m.

Repeat prescription

You can request repeat prescriptions for medicines in different ways.Please note that not all prescriptions can be repeated without consultation with your GP, for example sleep medication, psychiatric medication and antibiotics.


Through our online patient portal

24/7. Look here for more information about our portal and about how to register.


By telephone

24/7. You can find the telephone number of your health center here.


With the doctor’s assistant

Between 8am and 5pm, at the counter of our health center.

eConsult

You can consult your doctor through an e-consult. You can ask questions to your doctor via a secure internet connection. This service can be found in our online patient portal. For this you must register once. Look here for more information about our portal and about how to register.


For which questions is the e-consult suitable?

An e-consult is only suitable for questions that are not urgent. Examples include: lifestyle, medication, (results of) research, an earlier consultation, monitoring and follow-up in chronic disorders.
Contact the practice: for urgent complaints, for complaints for which the general practitioner must (probably) physically examine you.

View medical file

You can view your medical file online in our patient portal. To use the portal, you need to register once. We offer an App and a web version of the portal. Click here for more information.


What can you see?

  • Complaints and diseases
    Here you will find an overview of complaints and diseases for which you have visited your doctor.
  • Medicines
    Here you can see the overview of your medicines, as known to us in practice.
  • Hypersensitivities
    Are you allergic or intolerant to something? Then you will find an overview of those substances here.
  • Results of research
    View the results of laboratory tests here, for example a blood test.
  • Measurements
    For example, did we measure your blood pressure or weight? You can find this here.
  • Letters
    Letters to and from other healthcare providers, such as a referral letter, can be viewed here.

APP

We also have an App: ‘Uw Zorg online’. Here you can make an appointment, request medication and send messages, but not yet view your medical file: that functionality will be added later this year.

You can download the App in the web version of the patient portal.


Questions

Do you have any questions about the content of your file? Then you can send us a secure message via the patient portal (tile eConsult).

Patient portal

At our online patient portal you can schedule an appointment with your GP, request a repeat prescription and have an eConsult with your GP. You can gain acces to our patient portal via our App or your internet browser. You can set the App to different languages: Dutch, English, Arabic or Turkish.


Your data is protected

The patient portal is hosted in a secure environment. That means that your data is protected. All data is transmitted encrypted and stored encrypted on secure servers. Only you and your healthcare provider have access to your data. Every time you log in, you will receive a verification code by text message. This is also to guarantee your safety.


Access to the patient portal

To be able to use the new patient portal, we ask you to register once as a new user. After registration you will receive a confirmation link by e-mail. You activate your account by clicking on the confirmation link within 24 hours of receiving the e-mail.

To protect your privacy, we ask you to come to your health center and show your ID. In that way make sure that you are the one who gets access to your account in the portal. After identification you can use the online services.

You can register as a new user at the patient portal of your own healthcenter.

Permission LSP

Electronic exchange of your medical data: Have you already given permission?

If you visit a doctor or pharmacy, you want to be helped properly. Also in the evening, at night and at the weekend at the doctor’s office or the service pharmacy. But over there the caregivers do not know you and your health situation. That is why they need up-to-date information about your health. Electronic exchange of your medical data takes care of this. This way you always receive the right care. But that is only possible with your permission.


Want to know more about giving permission?

You can read more about giving permission on the website www.volgjezorg.nl. Or ask your doctor or pharmacist about it.


Register your permission?

You arrange your permission orally or in writing with your doctor and pharmacist. Please visit www.ikgeeftoestemming.nl to find out how you van arrange your permission. To arrange online permission you need DigiD with SMS function.

Your opinion

At Stichting Amsterdamse Gezondheidscentra we want to provide high-quality care to all our patients. In order to realize this, we need the help of our patients.

Client Experience Survey
We ask our patients annually to participate in the client experience survey. You can find the results of our most recent client experience survey at the website of your health center.

Share your experience online
Do you have tips for improving our care and service? Please report this to your healthcare provider or our center manager. Together with you we look for a solution.
Or are you satisfied? We appreciate it if you want to share your experience online on Zorgkaart Nederland, Independer or Google.

Online survey

Having a baby in the Netherlands

The Netherlands boasts one of the best perinatal care systems in the world. However, the support and care given to young women through pregnancy and giving birth, may be quite different from what internationals are used to in their home country.

Healthcare for internationals (H4i) is currently researching the experiences that internationals have (or have had) with Dutch perinatal care. The outcomes will help healthcare providers to better meet the needs and expectations of internationals.

Perinatal care is the care a women and her (unborn) baby receive during pregnancy, when giving birth and in the first days after the baby is born, as well as, for the purpose of this survey, the care the child receives at the Youth Healthcare Clinic (‘Consultatiebureau’) during the first 4 years.

Please take this survey if you have experience with Dutch perinatal care and receive(d) care from a midwife, maternity nurse or youth healthcare clinic.